As McDonald’s founder Ray Croc famously said “When you’re green you’re growing and when you’re ripe, you rot.” We take that to heart at BlueHat Mechanical. In fact, ‘Continuous Learning’ is one of our core values.
Last week, the BlueHat management team attended ACCA2014 – the Air Conditioning Contractors of America’s annual business solutions conference (http://www.acca.org/education/conference/) . The most successful HVAC / Refrigeration contractors get their best ideas learning from other leaders in the industry. The Learning Lab program featured over 30 different classes in 6 different tracks.
In addition to the classroom training, manufacturers were on-hand in the Expo where they showcased the latest ice machines, Heating and Air Conditioning systems, and systems for walk-in and reach-in coolers.
It is a major expense to take four team members away from the business for three days – but the training is invaluable for our most important task of taking care of our commercial and restaurant customers. The team discussed best practices ranging from customer service to ice machine cleaning to effective planned maintenance procedures.