Scott – Operations Manager and Experienced Technician
A welcomed addition to the leadership team, Service Manager Scott Hicks has a Heavy Commercial/Industrial background. He is highly experienced in working with equipment such as Boilers, Chillers, Large Office and Industrial systems. Scott’s knowledge combined with his organization skills and willingness to assist technicians in the field make him an outstanding team leader. His relentless focus on customer satisfaction and unwavering attention to understanding our clients’ needs help us continue providing an excellent experience for all BlueHat patrons.
BlueHat Mechanical serves building owners and managers throughout the Triangle. BlueHat’s comprehensive approach to service and maintenance will give your business and building management staff peace of mind through consistent comfort by design. We offer a free building assessment to help determine recommendations and solutions to help operate and maintain HVACR (heating ventilating air conditioning and refrigeration systems). Our planned maintenance packages reduce downtime and energy usage, while extending the life of equipment. New technologies allow us to serve clients in a way that is more environmentally friendly and fiscally responsible.
BlueHat Mechanical was born in August 2013 when Karim Nice bought Refrigeration & HVAC Experts – a 15-year-old commercial refrigeration and HVAC service company based in Garner, NC. In January 2014, partner Paul Levering joined the company – financing the acquisition of Capital Refrigeration – a company with an 18-year history in the Raleigh, NC market.
With a long term focus and a simple mandate to ‘do the right thing’ for customers and employees, BlueHat Mechanical’s early initiatives were to strengthen relationships with existing customers and to enhance operations with improved technology. An additional Sales/Customer Service position was created to follow up on job satisfaction and the company upgraded the dispatch function with cloud-based dispatch software.
- Best Service Provider
- To be recognized as the premier commercial HVAC/R service company. We are forced to grow because customers flock to us for our exceptional service from our technical expertise to our customer experience.
- Best Place to Work
- To be recognized as the preferred employer in the HVACR industry. We have more unsolicited applications for employment than we need.
- We help each other succeed
- With an outward mindset, we see others as people like ourselves, whose goals, objectives, needs, and challenges matter to us.
- Positive Attitude, Nice, Kind, Humble, Trusted, Generous, Helpful
- Integrity / Do the right thing
- We always do the right thing for our customer.
- We hold ourselves accountable for the highest standards of behavior and work – including trust, honesty, respect for ourselves and others, fairness, equality, devotion, quality, and stewardship of company and customer resources – we do our work efficiently and effectively.
- We let our customer know what’s up – we teach them – our value is in our expertise and our ability to clearly communicate information to our customer.
- We speak up with candor and openness with customers and each other.
- Through effective communication, we are recognized as experts and our customers see the value we deliver.
- Strong work ethic
- Competent, Knowledgeable, Team Player, Professional, Thorough
- Raises the bar
- Gets stuff done, Ambitious, Growth Minded, Willing to take on more, exceeds expectations