Our Senior Team Members Average 20+ Years of Commercial HVAC & Refrigeration experience

At BlueHat Mechanical, our customers come first. We know that if your equipment is down, it costs you money. It might be lost production time, loss of product, or create an uncomfortable environment.  It could cost you sales, and some of those customers may never return. BlueHat’s Senior Technicians have an average of 20 years of experience in Commercial HVAC & Refrigeration Service, Maintenance & Installation. You can depend on us to properly maintain your equipment to minimize downtime, and if you do experience downtime we will get your equipment up and running quickly so you can get back to business.

The BlueHat Team

KarimKarim – Owner, President & Seasoned Entrepreneur
Karim Nice, Owner & President of BlueHat Mechanical, spent the last 12 years building a very successful water and air filtration products company, serving customers in all 50 states and dozens of countries around the world. In that time, he learned the golden rule of service… do what’s best for the customer and everyone wins. In 2012, Karim decided to sell the company so he could focus on bringing that same level of service to local businesses in the Triangle. In the summer of 2013, Karim purchased HVAC & Refrigeration Experts, a highly respected commercial refrigeration and HVAC services company. In the fall, the company relaunched as BlueHat Mechanical with the goal of helping Raleigh area businesses do what they do best without having to worry about their equipment letting them down. Karim has a BS in Mechanical Engineering from Cornell University, and has over 20 years of experience getting his hands dirty and solving real-world problems.
Paul-Levering937sq-150x150Paul – Owner & Seasoned Entrepreneur  LinkedIn
Paul Levering joined Karim and the team in the Fall of 2013 as a partner in BlueHat Mechanical. Paul was the Founder and CEO of FeatureTel, LLC – one of the pioneers of Cloud Communications (VoIP) services. In 2011, FeatureTel was acquired by Tampa-based Telovations, creating the largest independent Cloud Communications service company in the Southeast. The two companies were acquired by cable giant BrightHouse Networks in 2012. Being a local service company, FeatureTel was focused relentlessly on having the best technicians providing remarkable customer service. Their motto was ‘the best marketing is done by a technician who is kind, smart, and helpful’. Paul has a BS in Business Administration from UNC-Chapel Hill. Dedicated to service and lifelong learning, he has served as President of the Raleigh-Durham chapter of the Entrepreneur’s Organization (E.O.), Chairman of the Apex Chamber of Commerce, and is obsessed with creating a world-class culture and common-sense processes that delight customers.
Scott – Service Manager and Experienced Technician

A welcomed addition to the leadership team, Service Manager Scott Hicks has a Heavy Commercial/Industrial background. He is highly experienced in working with equipment such as Boilers, Chillers, Large Office and Industrial systems. Scott’s knowledge combined with his organization skills and willingness to assist technicians in the field make him an outstanding team leader. His relentless focus on customer satisfaction and unwavering attention to understanding our clients’ needs help us continue providing an excellent experience for all BlueHat patrons.

BlueHat Mechanical serves building owners and managers throughout the Triangle. BlueHat’s comprehensive approach to service and maintenance will give your business and building management staff peace of mind through consistent comfort by design.  We offer a free building assessment to help determine recommendations and solutions to help operate and maintain HVACR (heating ventilating air conditioning and refrigeration systems).  Our planned maintenance packages reduce downtime and energy usage, while extending the life of equipment. New technologies allow us to serve clients in a way that is more environmentally friendly and fiscally responsible.

History

BlueHat Mechanical was born in August 2013 when Karim Nice bought Refrigeration & HVAC Experts – a 15-year-old commercial refrigeration and HVAC service company based in Garner, NC. In January 2014, partner Paul Levering joined the company – financing the acquisition of Capital Refrigeration – a company with an 18-year history in the Raleigh, NC market.

With a long term focus and a simple mandate to ‘do the right thing’ for customers and employees, BlueHat Mechanical’s early initiatives were to strengthen relationships with existing customers and to enhance operations with improved technology. An additional Sales/Customer Service position was created to follow up on job satisfaction and the company upgraded the dispatch function with cloud-based dispatch software.

Vision

  • Best Service Provider
    • To be recognized as the premier commercial HVAC/R service company.  We are forced to grow because customers flock to us for our exceptional service from our technical expertise to our customer experience.
  • Best Place to Work
    • To be recognized as the preferred employer in the HVACR industry. We have more unsolicited applications for employment than we need.

Core Values

  • Positive Attidue
    • Nice, Kind, Humble, Trusted, Generous, Helpful
  • Integrity
    • We always do the right thing for our customer.
    • We hold ourselves accountable for the highest standards of behavior and work – including trust, honesty, respect for ourselves and others, fairness, equality, devotion, quality, and stewardship of company and customer resources – we do our work efficiently and effectively.
  • Communication
    • We let our customer know what’s up – we teach them – our value is in our expertise and our ability to clearly communicate information to our customer.
    • We speak up with candor and openness with customers and each other.
    • Through effective communication, we are recognized as experts and our customers see the value we deliver.
  • Good Work Ethic
    • Competent, Knowledgeable, Team Player, Professional, Thorough
  • Raises the Bar
    • Gets shit done, Ambitious, Growth Minded, Willing to take on more, exceeds expectations